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| Image © Google Maps |
Apparently
when we report road or other issues on the KCC portal and specify the
location of the problem, repair crews just get a description, but not
the map pinpointing where they have to fix them (there's an option to
tag the position on a map when making a report on the portal). I had a
long discussion with a repair crew a month or so ago and got a great
insight into how they feel about this and other things. If someone
reporting a problem doesn't clearly specify road numbers and distances
from landmarks, obviously it can be difficult for a repair crew to find
the problem. Saying that it's "just down the road from Johnny's house"
or similar isn't very helpful. A point on a map would be more logical
(assuming the person who made the report zoomed in sufficiently to
accurately place a tag). Reading a map is hardly rocket science and I'm
sure KCC can train workers to do so.
Maybe
someone can let me know whether the tarmac is broken up and gone from
around this drain opposite LaTouche Cottage in Brannockstown so I can
report it? I make mental notes of these things when I'm out and about on
the bike, but I've got a head like a sieve and forget where I've seen
the defects. I don't want to make a false report. A cyclist could easily
lose control if they hit this. It was ok last August when the Street
View imagery was taken, but as far as I recall, the tarmac fill around
the drain has now disintegrated.